OVERVIEW AND PROFESSIONAL EXPERIENCE

Araceli Nava has been with Acorn for 7 years. She manages the Account management department at Acorn and has a team of account managers who report to her.

Araceli deftly manages Tier 1 customers at Acorn including multiple cities like Costa Mesa Sanitary District, City of Monrovia, City of Industry, and the City of South Pasadena. She is well versed at creating and maintaining budgets, she is meticulous, and is a ferocious advocate for her customers.

Araceli directs the Account Managers and overall customer account management strategy, ensuring that customers feel valued and have the best experience possible by delivering high-quality, quick, accurate, personable, and consultative solutions and support. Drives strong alignment across the organization to onboard new customers, retain existing customers, support, and grow customers.